Orders
- Orders are processed within 4–7 business days.
- You will receive an order confirmation once your purchase has been successfully placed.
Shipping
- We ship to all governorates across Egypt.
- Delivery times may vary depending on your location and the shipping carrier.
- You will be notified once your order has been shipped.
Order Confirmation
- A shipping deposit equal to the delivery fee is required to confirm your order.
- The remaining balance is payable upon delivery.
- Orders will only be processed after the shipping deposit has been received.
Payment
- Cash on Delivery (COD) is available.
- Online payment options are also available for your convenience.
Returns & Exchanges
- Returns or exchanges are accepted only if the product arrives damaged, defective, or incorrect.
- Any issue must be reported within 24 hours of receiving your order.
- The product must remain unused and in its original packaging to be eligible for a return or exchange.
Product Care
- Store your fragrance in a cool, dry place away from direct sunlight and heat.
- Keep the bottle tightly closed when not in use to preserve its quality and longevity.
Need Help?
If you have any questions regarding your order, shipping, or our policies, please contact our customer support team. We’re always happy to assist you.